e-CartCustoms: Exceptional Value for Your Dollar
You’ll Get Your Very Own Team of Experts
See that logo to the right? (or below if you’re on a mobile) Well that is’nt easily earned. We are proud to be a top rated BigCommerce Premium Partner. We’ve been partnered with and recommended by Bigcommerce since the beginning (almost five years running), thus we have a lot of experience doing exactly what it is you are looking for now, and we are very good at it.
You’ll Get Premium White Glove Service
We don’t just do the bare minimum to hurriedly get you in and out the door. (Yes, we’ve heard the horror stories too). You can rest assured that all the bases are being covered and that you are getting every advantage for success. We leave no guess work for you. Your success is our success and we take it very seriously. We’ll make suggestions based on years of expertise and we’ll take care of the things you may not have thought of and everything in-between. You’ll enjoy unparalleled service and the highest attention to every detail.
You’ll Have a Dedicated Project Manager
You’ll get a singularly dedicated Project Manager from day one who will also act as your liaison to the team. They will be with you throughout the duration of your project and beyond, and will provide patient and helpful service every step of the way . You are free to contact your liaison at anytime to discuss your project, get questions answered or ask for any help you may need. Consider them your personal concierge, you will always feel like the number one priority you are.
Impecable Service After-the-Sale
We won’t leave you hanging. We’re there for you long after the launch of your store by including an additional three months of support. You can rest assured knowing that we’re there for you if you need us. That’s an invaluable peace of mind that you can really appreciate. While an uncommon practice, we treat our clients the way we would want to be treated. Admittedly, we hope we get something in return… One, by helping to ensure your success we create the opportunity for future business for us. And two, a successful client is a happy client, and happy clients give referrals.
You’ll Get More Than You Pay For
Our fee is by the project, not by the hour. So you don’t have to worry about being “nickel and dime’d”, not getting everything you need or having to settle for less. When we take on your project, we go the extra mile (or ten!) for you, and we’re not kidding around. We realize we may not be the cheapest, but we promise that you’ll get back far more in value than you paid in money. Our business philosophy is a simple one, “Always Provide More in Value than We Receive in Compensation” and we live by it.
A Satisfied Client is the Best Advertisement
I was extremely pleased with the work and overall project management from e-CartCustoms. Stacey was great with understanding my ideas, initiating creative solutions, and communicating regularly. Although there were very few issues found during testing of my site, the fixes were completed very quickly. They far exceeded my expectations, and I will gladly work with them on future projects! Mary Babiez, Thoughtful Presence
e-CartCustoms has uplifted our website tremendously! Stacey has been great to work with and does her best to explain/show anything you may need help with. I would highly recommend e-CartCustoms for any job! Thanks for all your help Stacey! Nikki Venus, Pink Indigo
I gave them our vision, cut the normal delivery time in half and then introduced a complex inventory process in to the fold. The e-CartCustoms team was up for the challenge and just what we needed to carry our little boutique to the world of eCommerce. e-CartCustoms really came through for us! FixxNY.com is absolutely beautiful! John Mollica, FIXX NY
We’ve worked with e-CartCustoms for many years. They are very dedicated, hard working, smart designers with an amazing ability to capture our company story. They have developed four great web sites for us, and continue to do all of our graphics and marketing material. Stacey really leads with her heart and is always looking for the best possible outcome to all of our challenges. She is thorough and oh-so-creative with a keen eye for detail. We trust e-CartCustoms implicitly and will have them as part of our team for many years to come. Susan Jentzsch, Moda by Sofia
Service that was worth far more than the fee! I spoke with a half dozen companies before e-CartCustoms. They all gave me a standard price and timeline without asking me what my needs were, just a boilerplate response. Stacey asked questions, did a need analysis and gave me a great price! The only people I would not recommend to would be my competitors as the service and price were so good I want to have the competitive advantage over them! Bruce Jones, International TEFL Academy
I was very pleased with the entire design and building process from start to finish. Deadlines as well as special requests were met without any problems. However, Stacey and the e-CartCustoms’ team have been even more helpful since my Bigcommerce store launched! The additional three months of support they include is invaluable. I definitely recommend e-CartCustoms to anyone interested in using Bigcommerce. A great creative team that’s there for you! e-cartCustoms is hands down the way to go! Grayson Parker, Wear Rags
I used E-CartCustoms over a year ago and was very happy with how everything turned out, and how quickly they addressed any issues or questions I had. Since then, they have been very available and responsive to my needs after the initial site was completed. I requested some add on’s and was charged a fair price and a quick turn around. I also ran into an issue with my site which was caused by myself, and that was addressed immediately. I can’t stress enough how important that is to me to have Stacey at E-CartCustoms a phone call or e-mail away to offer me a solution to any issues that may arise in the future. They have great aftermarket care which gives me great peace of mind. Thank you again e-CartCustoms ! Mark Swan, Vision Print
They took our vision and made it exactly like we hoped. The detail of work was fantastic and the end product was better than we expected! Doug Zuba, Alternative Hero
e-CartCustoms took my vision and ran with it! And, Stacey was absolutely wonderful to work with! Being new to e-commerce I had a ton of questions and Stacey gladly and promptly answered them all . The step by step training e-CartCustoms provides is invaluable too. I wouldn’t use anyone else for my next website. Jennifer Conatser, Jelly Strands
This is my first experience using a design company and I feel it was very easy. Stacey is a pleasure to work with, she’s always very understanding, takes your opinion into account and just puts you at ease with the whole process. They obviously have very talented people at e-CartCustoms . We absolutely love what they did for us in terms of our logo and Bigcommerce store design and we are quite pleased to have found them. Thank you e-CartCustoms! Alvaro Pastor, Innovacion Natural
I cannot describe in words how AMAZED I am with what e-CartCustoms did for us! We had a bad experience with another designer and lost time and money then we found e-CartCustoms and WOW!! The entire experience from the beginning in knowing what it will cost, the incredibly creative design, the communication to fit our needs and desires, and in the end a friendship. We could not be more pleased, we are thrilled with e-CartCustoms and our store! Tonya Evans, American Hero Hugs